Last Updated: January 2026

PIAADigital (“we”, “our”, or “the Platform”) is committed to protecting the privacy and personal information of all users, clients, employees, and organisations that use our services.
This Privacy Policy explains how we collect, use, store, share, and protect your information when you access our website, platform, or any related services.

By using PIAADigital, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

When you register or interact with our platform, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Job Role / Position

  • Company or Organisation Name

  • Login details (username & password)

1.2 Organization Information

For business accounts and corporate clients, we may collect:

  • Company details

  • Number of employees

  • Industry

  • Digital readiness assessment data

  • Employee performance analytics

  • Team learning progress

1.3 Learning & Usage Data

While using our AI-driven learning platform, we collect:

  • Course enrolment records

  • Learning activity logs

  • Assessment results

  • Skill-gap analysis data

  • Time spent on modules

  • Progress tracking information

This helps us provide personalized learning paths.

1.4 Technical Information

We automatically collect data such as:

  • Device type

  • Browser type

  • IP address

  • Cookies & usage analytics

  • Location (approximate and non-GPS)

  • Website interaction behaviour

This helps improve platform performance and security.

2. How We Use Your Information

PIAADigital uses collected data to deliver, improve, and personalise our services. This includes:

  • Creating personalised learning paths

  • Recommending courses and training modules

  • Conducting digital readiness assessments

  • Providing insights on workforce capabilities

  • Improving user experience and platform efficiency

  • Sending service updates, notifications, and support responses

  • Conducting research to enhance our AI models

  • Ensuring account and platform security

  • Providing dashboards and reports to employers

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share information only in the following situations:

3.1 With Your Organisation (for corporate accounts)

Employers or HR managers may receive:

  • Employee training progress

  • Assessment scores

  • Digital readiness insights

  • Skills-gap summaries

3.2 With Trusted Service Providers

We may work with third-party providers for:

  • Hosting and cloud services

  • Payment processing

  • Data analytics

  • Email automation

  • Security monitoring

All third-party providers are obligated to keep your information confidential.

3.3 For Legal or Security Purposes

We may disclose information if required by:

  • Law enforcement

  • Government regulations

  • Fraud prevention

  • Security investigations

4. Cookies and Tracking Technologies

PIAADigital uses cookies to:

  • Improve website functionality

  • Recognise returning users

  • Save preferences

  • Analyse traffic and behaviour

Users can manage cookie settings through their browser.

5. Data Security

We implement industry-standard technical and administrative measures to protect your data, including:

  • Encrypted data transmission

  • Secure cloud storage

  • Access control restrictions

  • Regular security audits

  • Multi-factor authentication (where applicable)

While no online system is 100% secure, we work to safeguard your information.

6. Data Retention

We retain personal and organisational data only as long as necessary for:

  • Providing our services

  • Legal requirements

  • Security and auditing

You may request deletion of your account or data at any time.

7. Your Rights

Depending on local regulations, you may have the right to:

  • Access your data

  • Request corrections

  • Request deletion

  • Object to certain processing

  • Withdraw consent

  • Request data portability

To exercise your rights, contact: privacy@piaadigital.com.ng

8. Children’s Privacy

PIAADigital is not intended for children under 16, and we do not knowingly collect data from minors.

9. Third-Party Links

Our website or learning modules may contain links to external sites.
We are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, reach us at:

Email: info@piaadigital.com.ng
Office: Ikeja, Lagos
Website: www.piaadigital.com.ng